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Crisp

Multichannel customer messaging and chatbots.

Customer SupportFreemium Free plan

About Crisp

Crisp is a customer messaging platform with live chat and a shared inbox. Best for small business chat.

Live chatSupportMessaging
  • Includes a free plan
  • Pricing model: Freemium
  • Made for Startups and SMBs
  • 5 documented key features

Our verdict

Crisp is a solid choice for small business chat, with strengths in affordable and easy to set up. The main trade-off to weigh: fewer enterprise features.

Pros & cons

Pros

  • Affordable
  • Easy to set up

Cons

  • Fewer enterprise features

Who it suits

Best for

small business chat

Not ideal for

Not recorded yet.

Key features

5
  • Live chat
  • Shared inbox
  • Chatbot
  • Knowledge base
  • CRM

Ranking in Customer Support

See all

Crisp sits at #2 of 5 listed tools in this category, ordered by our editorial ranking weight.

Positions reflect editorial ranking weight, not user ratings. Ties are listed alphabetically.

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